Returns & Exchanges
At ORACLE Lighting, we want you to be completely satisfied with your fashion-forward purchase. If your new apparel doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Ensure all garments are in original, unworn condition with tags attached, and securely pack them in the original shipping box.
- 3.Attach Shipping Label
Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.